ExecSheets Payment & Refund Policies

Method of Payment
Refund Policy

Method of Payment

Each Trial Account has three (3) initial credits. Once those credits have been used to create finalized feature sheets, the trial period has expired and additional credits will need to be purchased to continue using the ExecSheets services to create new feature sheets. If your account does not have any credits, once you click the “Buy Now” button, a new window will open containing your Pay Pal Shopping Cart. You may adjust the quantity of credits you buy. Once you are satisfied with the amount of credits you are purchasing you may continue to check out. Pay Pal now offers customers to use their service without having to sign up for a Pay Pal account.

Non Pay Pal Account Users

Simply complete the order. Upon notification that your order has been successfully completed, be sure to click the “Return to Merchant” link located to the lower left. This link will return you to the ExecSheets check out and update your information. If you do not use this link our systems may not update your account properly. If you purchase credits and your account hasn't’t updated, contact Support at 1-877-730-5976 or support@execsheets.com and please have your Pay Pal payment information ready.

Pay Pal Account Holders

Simply complete your order as usual. You will automatically be returned to the ExecSheets checkout.

Upon Successful Payment

Once payment has successfully been completed, you will be returned to the ExecSheets store checkout where you will receive notification that your payment was successful and you may proceed to use the credits on the templates of your choice. An email will be sent to you regarding payment information. This payment will appear on your credit car as “PAY PAL *TROYROLANDM”. Troy Roland Media is the parent company of ExecSheets.

Alternative Methods of Payment

Other methods of payment also include checks, money orders and certified checks. Please make all payments payable to Troy Roland Media. Please note and take into consideration that all checks must clear before accounts will be updated:

Five (5) business days for cheques and other negotiable items in Canadian or U.S. Currency, drawn on a Canadian financial institution.
Fifteen (15) business days for cheques and other negotiable items drawn on a U.S. bank, deposited at a Canadian branch.
Twenty-five (25) business days for cheques and other negotiable items drawn on foreign banks other than the U.S.

There is a service charge of $50.00 that applies to all NSF checks. Once your payment has cleared we will update your account and send you an email notification with a transaction receipt.

Refund Policy

Please note that due to the nature of ExecSheets, once a Feature Sheet has been finalized or Sealed indicating that a final marketable product has been created, no refund will be available. If you have purchased multiple credits, the dollar amount for the remaining unused credits minus a 20% service charge will be sent to you via check within 14 business days.